Corporation really does hurt small business every year in the United States. I remember getting my first cell phone, a “brick phone” from Motorola also called the DynaTAC. was 1986 and I paid over a $1,000 for it. Over the next ten years, cell phones would evolve dramatically and their penetration into the small business marketplace would be dramatic. By the mid-nineties, small businesses would be using cell phones to run their small businesses almost ubiquitously.
This did not go unnoticed by the major cellular carriers. They were all offering a basic voicemail answering service which allowed you to record a message before a beep and call a number to retrieve your voicemails.
Almost simultaneously, they concocted a scheme to add 15 seconds of instructions every time a caller is sent to voicemail
First you hear my own voice: “Hi, it’s David Pogue. Leave a message, and I’ll get back to you”–and THEN you hear a 15-second canned carrier message.