Not only will your phones be answered (and less business lost), but did you know that a live receptionist will help you build and grow your business too? By making appointments with customers, quickly responding to concerns or customer emergencies, and managing other customer call-ins, a business answering service ensures that your business is consistently growing behind the scenes.
Often, when existing or potential clients call your law office, they are likely scheduling appointments or sharing important information for a case. Since client information cannot be left via voicemail – and 80% of callers will hang up when put through to voicemail – it’s crucial to be available to capture it. Our well-trained virtual assistants can easily fulfill this need by acting as if we are in the same office.
Live answering services cannot be automated; so just as our American-based operators will act as if they are in your office, they will also remain professional and put personal customer service first and foremost. You’ll never need to question that USAnswer isn’t acting in the best interest of your law firm or your clients.
Not all offices are created equally and your needs for a virtual assistant are unique. With our customized call answering plans, your office will be able to acquire the flexibility you need to grow even more successful.
Call answering services ensure that your customers can reach you, schedule appointments, or have calls forwarded to the right person firm. No longer will existing clients be frustrated by having to leave a voicemail without reaching a real person. USAnswer solves the problem by providing professional virtual assistants that represent your business accurately.
Your business is unique and it’s important to showcase your services during the first client interaction over the phone. Our American-based phone operators are specially trained to learn the particular language and services used by your accountants and give callers the impression we’re all in the same office.
When potential clients call for more information about your accounting services, 80% will hang up if they are directed to voicemail. That means you could be losing up to 80% of your potential business to other firms without knowing it. Stop relying on voicemail for new business and start growing with call answering services.