Your Small Business is Busy.
You may not have the time – or the manpower – to answer every phone call. But at USAnswer, we do! Let’s capture the 80% of potential clients that don’t want to leave a voicemail. Start proactively building your company with our small business answering services.
USAnswer is able to help any small business, in ANY industry, present a larger more professional image.
See our Industry Specialties
We serve many small businesses ranging from fitness centers and real estate firms, to law offices and professional trade services. If you don’t see your industry listed below, please contact us directly or chat with us to find out how we can help your business grow.
And so many others!
What Our Small Business Answering Services Do For You
Schedule meetings and get important client information
Often, when existing or potential clients call your law office, they are likely scheduling appointments or sharing important information for a case. Since client information cannot be left via voicemail – and 80% of callers will hang up when put through to voicemail – it’s crucial to be available to capture it. Our well-trained virtual assistants can easily fulfill this need by acting as if we are in the same office.
Put professionalism first
Live answering services cannot be automated; so just as our American-based operators will act as if they are in your office, they will also remain professional and put personal customer service first and foremost. You’ll never need to question that USAnswer isn’t acting in the best interest of your law firm or your clients.
Customize your plan based on your businesses’s needs
Not all offices are created equally and your needs for a virtual assistant are unique. With our customized call answering plans, your office will be able to acquire the flexibility you need to grow even more successful.
Be available for your clients
Call answering services ensure that your customers can reach you, schedule appointments, or have calls forwarded to the right person firm. No longer will existing clients be frustrated by having to leave a voicemail without reaching a real person. USAnswer solves the problem by providing professional virtual assistants that represent your business accurately.
Stand out from the competition
Acquire new business over the phone
When potential clients call for more information about your accounting services, 80% will hang up if they are directed to voicemail. That means you could be losing up to 80% of your potential business to other CPA firms without knowing it. Stop relying on voicemail for new business and start growing with call answering services.
Ensure call answering, no matter what
When you’re on the other line with a customer, your employees are busy on jobs, and you don’t have additional front desk staff to rely on, a virtual assistant is just what your professional trade company needs. Since so much potential business can be lost – and existing customers can get frustrated – when unable to reach an actual person at your company, it’s critical that calls are picked up every time.
Provide the same great customer service
Our American-based operators are well trained in your business (and your industry) and offer seamless customer service when they answer your phone. Whether you’re in roofing, maintenance, trucking, etc., you’ll know your business is being portrayed just as you built it by providing excellent customer service in call answering, just as if we’re in the office with you.
Build your business
Not only will your phones be answered (and less business lost), but did you know that a live receptionist will help you build and grow your business too? By making appointments with customers, quickly responding to concerns or customer emergencies, and managing other customer call-ins, a business answering service ensures that your business is consistently growing behind the scenes.