The real estate market is heating up again and many realtors and property managers are realizing voicemail doesn’t cut it any more. A study by Rentlinx of 8,000 phone calls showed that more than 80% of callers hung-up when they were sent to voicemail. This is a nightmare for realtors and property managers in an increasingly competitive market. Those that are searching for an alternative are realizing that a virtual receptionist or small business answering service is the only alternative.
USAnswer is emerging as a service that is setting itself apart from traditional answering services, most of which are built on older technology. USAnswer is the only answering service powered by Salesforce, and it’s the only virtual receptionist service that can identify new business phone leads and populate them into Salesforce and Salesforce powered CRM’s. It is unquestionable that Salesforce will continue to have a strong and positive impact on the industry. Taking advantage of web application development can really help identify the needs of customers and allow a more focused service.
REthink, with over 100,000 users is one of two real estate CRM’s powered by Salesforce.