Let’s Get Started…

Please fill in the form below to begin setting up your Client Profile. Once your form is submitted,
one of our set-up specialists will be in touch with you promptly, to fine-tune your profile and let you know when your calls will be answered.

Thank you for choosing USAnswer Inc. The Front Desk of Small Business.

How would you like your phone answered? Standard greeting is:
“Thank you for calling (company name). This is (receptionist name) how may I help you?”

Please list employees & contact information. How would they like their calls and/or messages handled?

Name Email Work Phone Mobile Available for calls? Or messaging only? Messages sent via text, email, or both?

Our hours are 8am-8pm EST M-F. What hours is your business open? What hours would you like your phone answered from (time zone?)?

What is your business location? Is it okay to give out to a caller?

Do you have a fax number?

Do you have a website

Tell us about your business.

Any frequently asked questions?

What would you like us to say in your initial hold? Standard hold:
“Thank you for calling (company), we will be right with you.”

What would you like us to say in your afterhours voice mail (AHVM)? Standard AHVM:
“Thank you for calling (company). You’ve reached us after our normal operating hours, please leave a message.”

A call forwarding number is provided with your service and will be given to you upon completion of your USAnswer account. You may also choose to port an existing number to us as well; or we can give you a toll-free number for $10.00 a month.

How many associates do you have that will be receiving calls?

How many calls (roughly) do you expect each day?

How did you hear about us?