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Make Hiring a Virtual Receptionist Your Top New Year’s Resolution

Small Business,Virtual Receptionist
retro styled girl happy to be on the phone

January is a time for fresh starts and New Year’s resolutions. If you are a small business owner, your #1 New Year’s Eve resolution should be to hire a virtual receptionist – and start your new year off right. 2016 is shaping up to be a banner year for the 30 million small business solopreneurs breaking new ground around the country. Go virtual now, and you will reap the benefits throughout 2016 – and beyond. 

Why do you need a virtual assistant? It’s simple – when your customers and potential customers call you, they want to speak to someone immediately. Statistics show that 80% of callers hang up if they reach voicemail. That’s a lot of missed calls and missed business! You could rent an office and hire a full­time receptionist to answer your calls. If you go that route, you can expect to pay over $2,000 a month, and that’s just for the receptionist’s salary! Then you’d need to consider what it would cost to house and equip that receptionist, i.e. office rent, utilities, insurance, furniture, equipment, supplies, etc. – adding thousands more to your monthly expenses. That doesn’t leave much room for any kind of profit. You may even find yourself in the red. 

All of these added office expenses each month make it very difficult for a small business to make ends meet, much less grow. Before you start searching for an office space and staff, first consider what it is that you really need: 

1. A friendly, professional person to answer and forward your phone calls. 2. A place to have meetings and have your mail delivered. 

While it’s great to have an office with all the accoutrements, it’s hard for a small business owner to justify the crippling monthly cost, hence the growing popularity of multi­tenant, shared­ expense physical offices, along with virtual offices and virtual receptionists. The backbone of any physical or virtual office is the receptionist who answers the phone. It’s their job to give the caller the impression that they are physically in the same office as the client whose calls they are answering, when in reality they may be on the other side of the country. 

If you take a serious look at what you really need to run your business, you may find that your top priority should be having your phones answered by a professional receptionist. By giving callers the impression that you have the means to operate a brick­and­mortar office and employ your own full­time receptionist, it gives the appearance that your business is larger and more successful than it actually is. Who says your office needs to be real? Tricking the imagination has been a staple of powerful marketing for centuries, just ask P.T. Barnum. Do you really want to spend thousands of dollars a month on an office and a receptionist when you can hire a top­ quality, professional virtual receptionist who can answer and forward your calls from 8 a.m. to 8 p.m., Monday through Friday, for under $100 a month? 

By hiring a virtual receptionist, you may not reap all of the benefits of a traditional office, but you can still project a professional image while savings thousands of dollars per month. If you have questions about going virtual or are ready to get started today, contact US Answer today at 855­ 254­0040.

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