How Call Answering Services Work

Your Client Calls Your Business

Rest assured that when your business gets a call, it will be answered by our local, Maine-based receptionists. As part of the personalized system, you decide whether it goes to your phone first or straight to us.

Our call answering services are 24/7, so you don’t have to worry about time zones or outside business hours. You can do call forwarding from your business phone, get a localized number, or choose an 800 number.

We Answer

Just like a receptionist working directly in your office, we answer the call using your opening statement, giving a personal and professional tone. When your clients call, we are your business office. 

If you’re available, we’ll transfer the call to you. If you’re ‘out,’ we’ll collect information based on your industry standards and the system you’ve selected.

Delivering the Message

At the end of the call, we will notify you by sending you a text and an email. We’ll let you know all of the information, questions, and bookings that were scheduled through the call.

Personalization Keeps Customers

We personalize our approach, giving callers professional and personal customer service. Your callers speak with a receptionist and never go through an automated voice system. This gives you peace of mind and the ability to customize your service/message exactly the way you want it.

As part of our personalized systems, the 24/7 answering service can easily be turned on and off during the day, depending on your needs. You decide. 

We do more than just answer phones. We promote our clients and treat their businesses as if it’s our own. Basically, everything a receptionist would do.

Stop Losing Business

Research shows that 80% of people hang up once they reach voicemail. As a live receptionist answering service, USAnswer captures 100% of your calls, helping your business grow. 

USAnswer will end up paying for itself, becoming a source of income instead of another expense. It’s a paradoxical case of ‘spend money to make money,’ and it works because it allows you to serve and help your clients. Spend less time on the phone and more with your clients.

Seamless Call Answering

Are you ready to take meaningful action against losing potential customers who refuse to leave a message on a voicemail? USAnswer is ready to ensure you don’t lose another call.

As part of our personalized systems, the 24/7 call answering service can easily be turned on and off during the day, depending on your needs. In addition, each call is timed to the second – we never round to the nearest minute. In other words, 59 seconds is 59 seconds.

Make Call Answering Work for Your Company

Our clients’ success is our success. That’s why, at USAnswer, we want to start off on the right foot by offering a 30-day, 100% unconditional, money-back guarantee if you’re not completely satisfied.

Answering your phone every time it rings is the problem. USAnswer, with our live receptionist answering service, IS the solution.

Let’s Talk About How USAnswer Can Help.

We’re ready to help you grow your business. If you’re interested, please fill out the form below to request a quote and one of our representatives will get back to you quickly.