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FAQ

Popular Questions

Things you need to know!

USAnswer’s live answering service makes your business life more straightforward than you might imagine. Our highly-trained professional receptionists will work with you to understand your organization’s precise needs, policies, and procedures. 

They’ll then help you craft a customized call that reflects your preferred wordiness and tone when speaking with callers.

We offer a virtual answering service 24/7. We also help your business by providing administrative support, which helps in qualifying leads and forwards only the most promising of conversations to you directly. 

Also, our transparent pricing structure empowers you to make informed decisions about how much coverage you’ll use in a given month. Since every call is an opportunity to connect with the next big client or wow a new customer with their experience, you genuinely don’t get a second chance at a first impression. 

USAnswer offers a fantastic live answering service that helps fast-growing businesses and delivers terrific customer support 24 hours a day. IT also provides virtual receptionists and customized call handling by virtual calling service to create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try USAnswer for guaranteed results today.

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Talk to us now and get the best plan for you. 100% satisfaction guaranteed!

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How We Work

All Live Answering Plans Include The Following:

Live Answering, forwarding, and voicemail

Messaging via text, email or both

Unlimited talk time once forwarded to you

3 voicemail lines included w/ all plans

Local numbers anywhere in the country

30­-day 100% Money Back Guarantee

Quality hold music of your choice

24/7 Service for only $20 more!

Advanced Call Routing

Custom, personal greetings

Call Screening

Call Forwarding

We don’t round up to the nearest minute. 59 seconds is 59 seconds

No Long-Term Agreements or Contracts

Personable, American based, professional, upbeat courteous & friendly receptionists

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Don’t see a plan that fits your business model?

No problem. USAnswer will create a custom package designed specifically around the needs of your company.

If you check around, you will find that USAnswer is of the lowest priced full service, small business live answering services on the market. We are NOT a “call-center”. Our professional receptionists are trained extensively in all aspects of friendly, informed, flexible and patient customer service, before being given regular shifts on our team. It is our aim to give your callers the impression that we are your “Personal Receptionist” all working together in the same office.