Q: But you want the warm & friendly personal touch of an in-house receptionist you know, who’s familiar with you & your business. Not a cold, disconnected, disinterested call center type answering service. How can you get what you need with a virtual receptionist?

A: USanswer uses Voice Over Internet Protocol (VOIP) telephone technology and it is integrated with a Customer Relationship Management (CRM). When a call comes in, an interactive business profile screen pop up appears that gives [...]

By |2017-12-14T03:11:47-04:00April 4th, 2016|0 Comments

Q: Thinking of hiring a traditional full-time professional front office receptionist for your small to medium size business, but feel that you may not be able to afford one? Have you considered the benefits of a live virtual receptionist? What’s the difference?

A: Hiring a qualified, live receptionist from 9am to 5pm, 5 days a week, will run you around $2,200 per month. The cost of a professional live virtual receptionist doing the same things from 8am [...]

By |2016-04-25T19:36:15-04:00April 4th, 2016|0 Comments

Q: What is a Virtual Receptionist?

A: A virtual receptionist is basically a live answer / forwarding reception service made up of a group people in a location, a kind of call center facility, in say Portland, Maine. Here, they answer [...]

By |2016-04-25T20:17:28-04:00April 4th, 2016|0 Comments