What Exactly Is a Virtual Receptionist

There is a chance you’ve never heard of a virtual receptionist. You might be thinking, “What is a virtual receptionist? Is this virtual helper a hologram in my office, greeting my guests with programmable professionalism and charm?” While that idea sounds pretty entertaining, our virtual receptionists aren’t so Sci-Fi.

To start, US Answer virtual receptionists are real, live people. They work remotely from Portland, Maine. They are contract workers that perform many of the same tasks an in-house receptionist on your payroll would do. These duties include answering your phone lines, taking messages, making follow up phone calls, and more.

Our virtual receptionists use Voice Over Internet Protocol (VOIP) telephone technology paired with a Customer Relationship Management (CRM) program that pops up on their computers anytime a phone call comes in. This software delivers all the information about your company they may need, including website links and relevant data. Our virtual receptionists are highly trained and answer the phones with friendly, happy, voices and your company knowledge at their fingertips.

A virtual receptionist is a clear time saver. Are you a busy solopreneur or small business owner who lets phone calls go to voicemail? Are you a lawyer or dentist who often misses calls due to a steady day of appointments? You’ll never miss a call again with US Answer virtual answering services. 75% of potential clients or future sales hang up once they reach voicemail.

With plans that start at $89 a month, our virtual receptionists are also a money saver compared to the cost of an in-house employee on your payroll. With US Answer, you don’t have to worry about paying for vacation time, lunch breaks, sick days, or insurance. US Answer receptionists are there when you need them. That kind of reliability is priceless.

Don’t lose out on business because of a busy work schedule. Let US Answer pick up the phone for you today.