Small business owners across the country are faced with having to make important fiscal decisions from the very beginning of their professional endeavors. Having a limited amount of resources and a large amount of responsibility, it can be difficult to determine where to cut back. Often a busy business owner will look for administrative support
In 1988 the NY Times published an article proclaiming “voice mail” as the latest technology to disrupt enterprise business. Even though, as the article states, “Some people find such systems impersonal, intimidating, even infuriating. Callers can find themselves bounced from one recorded response to another, unable to break through to a human being, a situation
Out business model is a complete flip flop to most companies. When Laurence first thought up the idea for USAnswer, the driving force was “empowering small business”. After all, freelancers and solopreneurs now comprise 1 in every 3 workers, more than 42 million and growing, according to Sara Horowitz of the Freelancers Union. This is
We have many lawyers that have chosen us for their answering service. Our advanced solution provides functionality that is highly desirable, for solo attorneys on the go, especially criminal litigators that have to be in court many mornings. Next month when they download our mobile app, they will have the capability to login and update
Telephone Answering Services have been around for a long time. More than 80% of the companies presently in the market have been in business for over 10 years. This means that their technology is built on top of the 134 old legacy circuit/switch public telephone network. Already, a third of the US has transitioned over
Many articles and posts for freelancers, solopreneurs and small business owners recommend outsourcing tasks to free you up to operate and develop your business and brand. Maybe you have considered using an answering service to improve your image, free up more of your time, or make sure you don’t lose any potential new customers. Maybe
Telephone answering services are about to replace voice mail and pbx systems as the “go to solution” for very small businesses that want a more professional image and cannot afford to lose business. It’s almost as if everyone got caught in a vortex, where voice mail became readily accepted and rightly so, as all the
A study by SMB Digitalscape showed a remarkable opportunity for many of the nations smallest businesses. More than 60% of the nations smallest businesses do not have their telephone number featured prominently on their homepage. According to a study of 8,000 telephone calls by RentLinx, a property management software company, only 20% were answered live.
Once upon a time, new businesses struggled to get clients, retain them and satisfy them. Not any longer though. Below is 5 Interesting Phone Answering Statistics to give you the edge on your competitors. Today, we have business phone answering services that have helped small businesses do more, time and time again. So what are
We give you 5 reasons answering services are popular or growing in popularity in recent times. If we look back a decade, we will find that virtual answering services were not that popular. Today though, most companies use these virtual answering services to handle a variety of needs. From communicating with customers to solving customer