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Who needs a Virtual Receptionist?

Who needs a Professional yet Personal Virtual receptionist/ assistant? Anyone who wants to project a professional image by having a professional voice (not theirs) answer and forward their phone calls for them. Anyone FED up w/ losing business to voicemail. Current studies show that 80% of callers hang up when the get to voicemail. A virtual

4 Ways to Cut Costs by Hiring a Virtual Receptionist

Small business owners across the country are faced with having to make important fiscal decisions from the very beginning of their professional endeavors. Having a limited amount of resources and a large amount of responsibility, it can be difficult to determine where to cut back. Often a busy business owner will look for administrative support

NYTimes – Next Office Revolution: “Voice Mail” – 1988

In 1988 the NY Times published an article proclaiming “voice mail” as the latest technology to disrupt enterprise business. Even though, as the article states, “Some people find such systems impersonal, intimidating, even infuriating. Callers can find themselves bounced from one recorded response to another, unable to break through to a human being, a situation

Our Business Model – 180 Degrees From Our Answering Service Competitors

Out business model is a complete flip flop to most companies. When Laurence first thought up the idea for USAnswer, the driving force was “empowering small business”.  After all, freelancers and solopreneurs now comprise 1 in every 3 workers, more than 42 million and growing, according to Sara Horowitz of the Freelancers Union. This is a startling

Legal Answering Service Dilemma

We have many lawyers that have chosen us for their answering service.  Our advanced solution provides functionality that is highly desirable, for solo attorneys on the go, especially criminal litigators that have to be in court many mornings.  Next month when they download our mobile app, they will have the capability to login and update

Telephone Call Answering Services

Telephone Answering Services have been around for a long time. More than 80% of the companies presently in the market have been in business for over 10 years. This means that their technology is built on top of the 134 old legacy circuit/switch public telephone network. Already, a third of the US has transitioned over

Stay US-Based or Lose

Many articles and posts for freelancers, solopreneurs and small business owners recommend outsourcing tasks to free you up to operate and develop your business and brand. Maybe you have considered using an answering service to improve your image, free up more of your time, or make sure you don’t lose any potential new customers. Maybe

Telephone Answering Services Entering Renaissance Era

Telephone answering services are about to replace voice mail and pbx systems as the “go to solution” for very small businesses that want a more professional image and cannot afford to lose business. It’s almost as if everyone got caught in a vortex, where voice mail became readily accepted and rightly so, as all the

5 Interesting Phone Answering Services Statistics that You Need to Know

Once upon a time, new businesses struggled to get clients, retain them and satisfy them. Not any longer though. Below is 5 Interesting Phone Answering Statistics to give you the edge on your competitors. Today, we have business phone answering services that have helped small businesses do more, time and time again. So what are