We’re all about helping Small Businesses

Diverse Group of Business Women working on a project while knowing that their calls will be handled with a live call answering service like USAnswer

Personalization Keeps Customers

We personalize our call answering service approach by giving callers a professional and personal customer service experience. Your callers speak with a receptionist and never go through an automated voice system. This gives you peace of mind and the ability to customize your service/message exactly the way you want it.

As part of our personalized systems, the 24/7 answering service can easily be turned on and off during the day, depending on your needs. You decide. 

We do more than just answer phones. We promote our clients and treat their businesses as if it’s our own. Basically, everything a receptionist would do.

USAnswer is a small business answering service for solopreneurs and Small Businesses, based in Portland, Maine. We pride ourselves on being a professional small business answering service. 

We use premier cloud-based live answering, forwarding, scheduling service software. Which allows small business solopreneurs, from all walks of life, to focus on getting their work instead of worrying about their phone.

 We present ourselves as Your Personal Receptionist. We will answer your phone calls professionally and warmly, with the intent of giving your callers the impression that we’re all in the same office, intimately involved with your business.

We are the answering service for small businesses.

Visit our How it Works page to learn more about live call answering services. 

USAnswer, a Maine Call Answering Service, was established in 2010, and has progressively upgraded along the way.

There are currently over 45 Million solopreneur small businesses, the Middle Class, that are breaking away from the corporate work structure. This is great sign for society. The biggest problem these start up businesses face is the insane expense of running a business, i.e. Rent, Payroll, Utilities, Insurance, supplies etc….Where’s the profit?

Don’t let your competition steal your business. USAnswer’s cutting edge cloud based live answering systems,  professional, up-beat receptionist staff and reasonable rates, are the best in the marketplace. Your own personal receptionist for literally thousands less than a traditional full-time, front office receptionist.

Simplify, Save & Succeed today. Hire USAnswer: The Front desk of small business, today!

We are cheaper than the average answering service, and are based in Maine you know that all of our receptionists are based in the United States.


Laurence Kelly

Along with a wide array of past endeavors, Kelly’s foundation was built on restaurants, pubs, and commercial real estate. Add to that a great passion for the Arts.

Kelly saw USAnswer as a great way to serve, support and help small businesses, the true engines of our society. Being a purpose over profit aspiring philanthropist, the success and growth of USAnswer came from the success and growth of its accounts. All while saving thousands off the cost of traditional front office receptionist.

Going forward, Kelly looks to branch out further offering more services and working with universities, colleges and trade schools to create, support and grow small businesses from all walks of life around the country.

Kelly sees a limitless and diverse future in personable communication, but for right now he and his excellent staff  are focused on making USAnswer the very best it can be.